Are you trying to activate a new iPhone but the device remains locked on the “Authorize this iPhone” screen and you do not receive any code to perform two-factor authentication? Are you trying to connect your iPhone to your computer but iTunes does not seem to recognize the “iPhone”? No problem, if you want I’m here to give you a hand.
If you spend a few minutes of your free time, I can explain how to authorize iPhone during the initial activation phase of the iCloud account (in order to receive the verification code needed to complete the procedure), how to authorize communication between iPhone and computer to synchronize your phone with iTunes and manage two-factor authentication on all Apple devices. These are extremely intuitive procedures, but in some circumstances they can test the patience of users, especially the less experienced ones.
I would therefore say that I do not waste any more time and immediately go to the point. Take your iPhone, try to put into practice the instructions that you find below and find out how to authorize your “iPhone by” in various circumstances. I assure you that it is much easier than you think!
Authorize iPhone to activate iCloud
Are you trying to activate a new iPhone and, during the initial configuration procedure of the device, you get the words “Authorize this iPhone” ? Nothing strange. Probably on your Apple ID you have activated two-factor authentication (the system that allows you to match a disposable code to the main password of your account) and this screen is displayed while waiting for one of the Apple devices in your possession to be sent a verification code . If the verification code does not reach you, try to put into practice one of these possible solutions.
- Repeat the operation. Wait a few minutes and try to repeat the iPhone activation procedure. In some cases, the system for receiving confirmation codes goes into “tilt” and does not allow the devices to be authorized. Re-attempting after a few minutes can help resolve the situation.
- Request a verification code “manually”. To do this, take an iPhone or iPad that you have previously authorized for two-factor authentication, open the iOS Settings menu , tap your name and go to Password and Security . In the screen that opens, choose the item Request a verification code and use the code that is used on the device screen to authorize your new “iPhone”.
- Disconnect and reconnect from the Apple ID on already authorized devices. Another possible solution that you can put into practice is to disconnect your Apple ID from the devices you have already authorized to receive the security codes and to restore the association of the latter.
- To disconnect from your Apple ID on an iPhone or iPad, go to the Settings menu of iOS (the gear icon located on the home screen), select your name , scroll the screen that opens up and down and presses the Exit button . Then enter the password of your Apple ID, confirm and log in again to your ID by pressing on the item Login to iPhone (or iPad) .
- To disconnect from your Apple ID on your computer, open iTunes and select the Exit menu item from the Account menu at the top. Then, to log in again to your Apple ID, go back to the Account menu and select the item to login.
- Log in to iTunes. In some cases, you can receive the two-factor authentication verification code by logging into your PC via iTunes (provided the PC is among the authorized devices on your Apple ID). To login in iTunes , open the latter, go to the Account menu at the top and select the item View my account from the latter. Then type the password for your Apple ID, confirm it, and the verification code for two-factor authentication should be displayed on your computer.
Clearly, since you have two-factor authentication enabled on your Apple ID, to log in on your devices you will need to type in the verification code that you will receive on the other devices you have previously authorized.
Authorize iPhone for two-factor authentication
As already mentioned above, two-factor authentication is a very useful security feature that allows you to add a disposable verification code to the main password of your Apple ID: the code is sent to the user’s devices (therefore to the devices associated with the Apple ID of the latter) and is required every time you try to access your Apple account from a new device, a new browser or a new app. As easily understood, this is a very useful solution, as it prevents any malicious user from accessing the Apple ID without permission (because, to achieve their purpose, they would need not only the main password of the latter,
If you have not yet activated two-factor authentication on your Apple ID and you want to remedy the situation by setting your iPhone as one of the devices authorized to receive the confirmation codes, open the Settings menu of iOS (the gear icon which is in the home screen), go to [your name]> Password and security and tap on the Enable two-factor authentication .
Then type the phone number on which you want to receive verification codes, choose whether to verify your account via text message or call by putting the check mark next to one of the two options available below, go forward and type in the verification code that you received on one of the two channels just mentioned.
Upon verification, your iPhone will be a device authorized to receive security codes for two-factor authentication. If you need more information on this, please visit the Apple support page dedicated to two-factor authentication.
Authorize iPhone on your computer
Are you trying to connect the iPhone to the computer but iTunes does not recognize the device? Are you not asked to authorize the connection between the two devices? Really strange! Let me suggest some possible solutions to the problem.
- Restart the computer. The most trivial solutions, sometimes, are the most effective. Try rebooting the system and connecting the iPhone to the computer again.
- Use a different Lightning cable. If the computer does not “see” the iPhone, perhaps the cable you are using to connect the two devices is damaged. Try changing it.
- Restore iOS permissions. Restoring permissions in iOS, you can “forget” to your iPhone the computers to which it was connected and then you could solve the communication problems between your PC and the “iPhone”. To restore the permissions on computers in iOS, go to the Settings menu (the gear icon located on the home screen), select the items General and Restore from the screen that opens and presses on the item Restore location and privacy . Then type the unlock code of your device, press the Reset settings buttonand try connecting the phone to the computer again. Attention: this procedure makes “forget” to iOS all the permissions related to access to the camera, the camera roll, the microphone, etc., the cards and tickets in the Apple Wallet.
- Reinstall iTunes. If none of the above solutions worked, try reinstalling iTunes. Find out how to do it in my tutorials on how to uninstall iTunes and how to install iTunes .
Once you have put the above suggestions into practice, you should be able to connect the iPhone to the computer and synchronize the two devices without problems. Therefore, connect the iPhone to the computer using the supplied Lightning cable and click on the Continue button that appears on the Windows desktop or macOS.
Then, tap the Authorize button that appears on the iPhone, type in the unlock code of the device and the game should be done: the icon of the “iPhone by” should appear in iTunes (top left) and you should be able to manage the synchronization between computer and phone.
If you need more information on how to connect iPhone to PC , see the tutorial I wrote on the subject.
Manage authorized devices
Once activated two-factor authentication, you can manage the devices authorized to receive the security codes by connecting to this web page , logging in with your Apple ID and going to the Devices menu (in the middle of the page that opens ), in which you will find listed all the devices associated with your account and not just those enabled for two-factor authentication.
Then select one of the devices associated with your Apple ID to view its details (eg model , version , serial number , etc.) and, if you think fit, remove it from your account by pressing the Remove button in the box that opens. The same menu is also accessible from iPhone and iPad by going to the Settings menu > [your name] .
If you want to view the devices associated with your iTunes account (ie devices authorized to download content purchased from the iTunes Store), start iTunes on your PC and select the item View my account from the Account menu (above). Then type the password of your Apple ID, click on the Login button and select the Manage devices link located at the entry iTunes in the cloud.
In the screen that opens, consult the list of all authorized devices on iTunes and, if you think fit, remove the “superfluous” by pressing the Remove button placed next to their names.
In case of problems or doubts
Although you have followed the instructions I have just given you to the letter, have you still managed to authorize your iPhone? Well, I’m sorry. In any case, the last word has not yet been said! If you contact Apple support and expose your problem to it, you should be able to fix the situation extremely quickly and easily.
To contact Apple support, connected to this web page , click on the icon related to the iPhone and look for the term “code” in the search field located in the middle of the page that opens. Then click on the suggestion Unable to receive the verification code that appears below, choose to schedule a call or request to talk to Apple support now (option available only at certain times of day) and talk by phone with Apple support to expose your problem.