The Canon IPF 790 is a large format printing device. It is the award-winning printer that is built concerning its line of printers offering 5 different colors. It allows you to use the correct enhancements in hardware as well as software segments. 

 

The printer has the printing speed up to 21 seconds per A1/Arch D sized print with its economy mode. 

 

In order to explore its features, let’s take a look at the necessary details regarding the driver download and installation for Canon IPF 790. You will also get assistance regarding solving the most frequent problems with this printer. 

Download Drivers for the Canon IPF 790 Printer

After buying the printer, you must unbox it and install the drivers. Without installing them, you will not be able to enjoy all the enhanced features of the device. We will discuss the printer driver download procedure for Windows and Macintosh Operating Systems. They are as follows. 

For Windows 

If you have a Windows Operating System, then the download procedure for Canon IPF 790 is as follows. 

 

  • Open the Internet Explorer (default browser) on your computer and type the Canon printer support page in the address bar.
  • When the webpage opens, select your printer series and the model number. 
  • After that, a new page will open. You can see the “Drivers and Downloads”  option present there. Click on it and the page will automatically scroll itself down.
  • Now you will see the two blank boxes. The web page will automatically detect the Operating System that you are using. 
  • If it doesn’t identify the OS, then choose it manually. In the next box, choose your desired language and download the necessary drivers that are present there. 

 

You will also find the optional drivers present there. Hence, you can download them according to your printer’s requirements. The executable file for Windows is in .exe format. Whereas the default file download directory for Windows is the Downloads folder. 

For Macintosh 

The procedure for downloading the drivers for the Macintosh Operating System is to some extent the same as in Windows. But, there are a few things that are different in both these Operating Systems. 

 

The default browser for Mac is Safari. So, when you are selecting your Operating System manually, make sure that you enter the correct name and its version. Also, instead of “.exe” in Windows, Mac utilizes the “.dmg” executable file format. 

How to Install Drivers for Canon IPF 790 Printer?

When you have downloaded the drivers successfully, then you must install them to work with the printer efficiently. We are here to provide you all the necessary driver installation methods for Windows as well as the Macintosh Operating System.  

Installation of Drivers for Windows 

When you are willing to use the Canon IPF 790 printer in your Windows Operating System, you can install the drivers in various ways. Let’s go through them in detail. 

Install Drivers with USB

You can install the drivers with the help of a USB cable by connecting your printer to the computer. Now follow the instructions that are mentioned below.

 

  • Check whether you got any driver disc along with your printer. If you have one, take it out from the package and insert it in the disc drive of your computer. 
  • Wait for the computer to initialize and read the disc. After that, the setup window will be visible on the screen. From the list of options, click on the “Install Printer Driver” button and the installation list will appear. 
  • Select the drivers that you want to install from the disc and click on the “Next” button. Also, select the country, region from the residence window and again proceed forward by selecting the “Next” option. 
  • Now agree to the license agreement by clicking on the “Yes” button and then hit “Agree” to go to the next step. When the questionnaire window appears, you must respond to all the questions present there. 
  • On the next window, click to confirm all the questionnaires and choose the “Next” option. Now, select the name of your printer. 
  • When the machine prompts you, attach the USB cable to connect the computer and printer. Now, wait for some time until the driver installation is over. Then click to restart your computer to save all the changes and settings. 

 

As you have successfully installed all the drivers, you can now work with the printer and enjoy all its features. 

Install the Drivers with the Help of TCP/IP

Apart from installing the drivers from the driver disc and USB, the Canon IPF 790 printer also allows you to install the software via a wireless network. In that case, you will definitely need the disc drive for driver installation. 

 

After inserting the disc, follow the installation procedure in the previous section. When the machine gets ready, it will prompt you to plug-in the Ethernet cable. After that, your computer will search for the available printers. 

 

From the search results, select the name of your printer. If you cannot find it, then check the IPv4 or IPv6 tabs. Then you need to configure the IP address that is suitable for your computer. 

 

Moreover, you can use the DCPH function for configuring the IP address automatically. When you want to enter the IP address directly, then you can configure it manually. 

 

After the successful configuration of the IP address, install the complete set of printer drivers. As the installation procedure finishes up, restart your computer to save these changes. 

Installation of Drivers for Macintosh

You can easily install the drivers for the Canon IPF 790 printer in the Macintosh Operating System. Observe and try to follow the instructions that are given below. 

 

  • Unwrap your installation media and insert it to the disc drive or proper port if using a USB pen drive. Wait until your computer reads the disc and then click on the iPF Printer Setup icon. 
  • When the setup window appears, click on “Next” and then type the username and password to grant the Admin rights. It will allow you to install the helper application. 
  • Now follow the steps that are given above from choosing the country and region to the questionnaires. 
  • After answering and confirming the questionnaires correctly, click on “Next” to start the installation process. 

 

Wait until the installation is complete. In both Windows and Mac devices, you can install the drivers manually from the official Canon support page as well. 

 

Now connect your printer to the computer with the help of a USB cable or an Ethernet cable. Once you plug in the cable, you have to select the media type to establish communication between your system and printer. 

Some Common Problems with Canon IPF 790 Printer 

Problems are inevitable in every electronic device. Similarly, your Canon IPF 790 printer can also face some problems that are very common in nature. These problems might slow down your devices and it can be a hectic situation for you. So, let’s have a look at those problems before fixing them. 

 

  • The printer cannot load sheets
  • Printing stops completely 
  • Problems in print quality
  • Driver installation problems
  • Cannot print wirelessly

 

Now we will try to provide you all the possible solutions to troubleshoot these problems. To find the solutions, proceed to the next section. 

Solutions to Canon IPF 790 Printer Problems

When you are facing certain issues with your printer, these solutions will help you to solve them. You just need to go through all the points that are given below. 

Make Sure Printer Loads Sheets

When your printer cannot load papers, there must be some issues with the loading technique. So, you need to check the paper information on the home screen of the printer. When you see “Roll”, tap on it and then select “Load cut sheet” present on the “Select paper” screen. 

 

You can also replace the papers with new ones by selecting the “Replace paper” option. Besides, you must keep in mind that you cannot load roll papers and sheets simultaneously. After the entire operation is over, we hope that you can load sheets in your printer now. 

Troubleshooting Measures for Making Printer Work Again

When your Canon IPF 790 printer accidentally stops working, then there might be many reasons behind it. Some reasons include not connecting to the network, blocked communication with the wireless network, printer fails to connect via Wireless Direct and others. 

 

To troubleshoot these issues, follow all the sections that are mentioned below. 

Restart Device with Valid IP Address

Your computer will take some time to obtain the IP address. If the process continues for an extended time, you must restart your computer. 

 

When it starts, make sure that your PC has a valid IP address. After that, try to find the printer and we hope that you will be able to detect the device easily. 

Fix the printer when it cannot to WiFi

When you are having a troublesome situation while connecting the device to any wireless network, you must resolve it quickly. Else, you will not be able to print your documents wirelessly. 

 

First of all, check a few things and then troubleshoot the problems to bring the printer to its working condition. Hence, check the status of the printer and the wireless network devices. 

 

If the printer is on, restart it once again. Then try to update the firmware of your wireless printing device. Once it’s done you will be able to connect your printer through WiFi and take printouts. 

 

Besides, you can also check whether you can access any website from your Internet browser after connecting the printer to the wireless router. If you come across any connectivity error, fix the underlying issues as soon as possible. 

Try Connecting the Printer to Wireless Direct

There might be some problems when you cannot connect your printer to the Wireless Direct. But before applying any solution, you need to check the power status of your phone or tablet. If it is on, then restart the device. 

 

Now have a look at the Wireless Direct icon on the device to which you are connecting your Canon printer. Check whether the Wireless Direct symbol is present on your device’s display. If it is not there, then you need to install/enable the Wireless Direct option. 

 

After that, check the settings of your device and make sure that WiFi is on. For more information, you can refer to the user manual. Now take a look at the printer and search for the destination device. 

 

Along with that, you have to confirm that the SSID is correctly placed in the printer. You can see it with the help of the Operation Panel. Thereafter, on the printer’s display, you can check the LAN settings and printing network settings. 

 

Also, you must investigate whether the printer is very far from the router and only 5 devices are active in the network. Since Wireless Direct doesn’t permit the connection if there are more than 5 devices or the printer is outside the coverage area. 

Use Wired LAN to Connect Printer

When your Canon IPF 790 printer cannot connect to the network wirelessly, you can try wired LAN instead. 

 

So, make sure that the printer is turned on. After that, check for the LAN cable whether it is connected properly or not. If it is not, then connect the LAN properly and try to establish the communication. 

 

When you see the problem is still there, then repeat this same process after detaching the cable and reconnecting it. 

Print After Repairing the Network Connection

When you are unable to print through the network, you need to check some common things. 

 

In the beginning, you need to check whether the computer is connected to the network. If it is not, then connect it and check the connection status. You can also go through the computer’s user guide for more information. 

 

If you haven’t installed the printer drivers on your PC, then install it at the earliest by following the driver installation section given above. 

 

While using a WiFi connection, make sure that the wireless router is not restricting your computer to access the network. 

 

To know more about connecting your printer and setting up a wireless router, you can follow the user manual. 

Ensure Printing Quality is Good

Sometimes, your printer might start printing documents that are not up to the mark. In such cases, there might be various problems like dirty print head, inaccurate colors, non-uniform line thickness, and other errors. So you need to resolve all these errors to get good quality printing. 

Fix Unclear Printing 

When the print is not clear or faint, you might be using the wrong side of the paper for printing. So, turn the page to its correct side and start the printing process. 

 

Often, a blocked nozzle is also one of the main reasons for improper printing. In this case, you must print a test pattern in order to check whether the nozzles are clogged or not. If it is clogged, clear it up as soon as possible. 

 

In case you want to check for nozzle blockages automatically, then you can set the “Auto nozzle check” from the printer’s touch screen menu. To receive the warnings on nozzle results, turn on the “Nozzle check error display” in the touch screen menu. 

 

The unclear printing also can take place when your ink tank is left outside and the liquid solidifies. In such cases, you need to leave the ink tank inside the printer for at least 24 hrs. After that, perform the process of cleaning the printing head. 

 

Besides, if you can observe paper scraps over the top cover, then remove them immediately. Also, if you see any signs of paper jams, then you should eliminate them as well. 

 

After the printing process is over, you must leave the printed page to dry for some time. You can set a longer drying time by accessing the “Advance paper settings”. 

 

If your printing quality is set to fast, then you can change it as well. In case you are using the Windows Operating System, then go to the “Advanced Settings” and modify the print quality. 

 

Note: On Macintosh OS, you can change it from the “Quality and media” settings. If the settings are lower than standard, then make it standard for a decent quality printing. You can also enable the Cut-dust reduction from the “Advanced paper settings”.

Resolve Inaccurate Colors

Sometimes, print quality can also deteriorate when the colors in your printer are not up to the mark. To resolve this error, you need to check and fix some of the things in the device. First, check whether you have adjusted the color in the printer driver. 

 

To adjust on Windows OS, access the “Color Mode” and move to the “Color Settings” in the “Advanced Settings” section in the printer driver.  For Macintosh OS, you can easily adjust the color settings from the “Color Options”. 

 

The issues of inaccurate colors can also occur when the settings are not correct in your computer and monitor. To resolve it, you need to go through the documentation. Then you have to adjust the settings by color management software as per the instructions in the user manual. 

 

You can also investigate and find whether the print head nozzle is blocked or not. To examine it, you need to print a test page. After examining this process, you can check the “Application Color Matching Priority” is on or off. 

 

If it is off, then you need to turn it on with the help of the printer Layout sheet in the “Special Settings”. Then set the color matching priority to “On” when the dialog box appears. 

Stabilize the Uneven Contrast while Printing 

When the printing process is going on, the output can be somehow not as per your expectations. This might happen due to low or uneven contrast printing. To clear this error, you need to examine the paper feeding rate. If it is not correct, adjust the feed amount and set it to normal. 

 

Then verify whether the media type correctly specified in the driver is the same as that loaded in the printer. You need to insert the media that is specified in the printer driver. When you decide to make some changes in the media type, stop printing by pressing the “Stop” button. 

 

Then make the necessary changes and start printing with the correct media type once again. After that, check whether the print head is in the correct position. If it is not, then adjust it accordingly. 

Eliminate Driver Installation Problems 

When your printer is not working correctly, then there might be some problems with the drivers. To fix this issue, you can remove the printer drivers and reinstall them.

Uninstall the Printer Drivers

First, you must log in to your computer as an Administrator. Removing the IJ Network Device Setup Utility software will help you to remove the drivers. Now follow the steps to do so. 

Remove the IJ Network Device Setup for Windows 

If you are using the Windows 10 Operating System, click on “Start” and select the “Control Panel”. Then under the “Programs”, select “Programs and Features”. After that, choose the “IJ Network Device Utility Setup” from the list of programs. Now click on “Uninstall” to remove the application completely from your computer. 

 

If you use Windows 8.1 or Windows 7, uninstall it as per the instructions for these Operating Systems. 

Remove the IJ Network Device Setup for Macintosh 

In Mac OS, you need to select the “Applications” from the “Go” menu. Then double-click on the Canon Utilities. After that, click on the IJ Network Utility Device Setup Utility and drag the icon directly to the trash file. 

 

Thereafter, delete all the files from the trash and reboot your computer. 

 

Now you can install the printer drivers in both Windows and Macintosh platforms by following the process given in the previous sections. 

Deal with the printer issues that stops printing 

When your printer stops printing there might be some issues in the paper, printing nozzle, drivers, and other settings. So, you need to check and resolve it at the earliest. 

 

If the edges of the paper are somehow trimmed, it happens when the “Trim edge first” function is not turned off or set to “Manual”. Hence, you need to apply the following steps. 

 

In case the printing nozzle is blocked, print a nozzle pattern page and check its current status. Now investigate whether you have selected the correct printer driver. If not, then select it and we hope that your printer will print correctly. 

 

To print your documents with the HP RTL command, you must check the settings in the touch screen menu. Hence, access the menu and turn off the “Auto rotation”. In case, the rotation is set to 90 degrees, reduce it to 0 degrees and start printing. 

 

Troubleshoot the printer when it cannot print wirelessly

When your printer can’t print on a wireless network, there might be some problems in your LAN connector or in the device itself. Hence, you need to check whether the Ethernet cable is correctly attached to your printer. 

 

If not, then turn off your printer. Now plug it correctly and turn on the device. If you need more information, you can refer to the user manual. 

 

Now have a close look at the printer and observe whether the link indicator light is on or not. The left and right light will glow when the device is active via 1000Base-T. Also, the left light is green when it is connected with the help of a 1000Base-TX network. 

 

However, the right light will be orange when your printer is connected via 10Base-T. In case the lights are not glowing, check whether the network Hub is on or not.

 

Now check if the Ethernet cable is properly plugged in. If you still face any problem, replace the Ethernet cable with a new one. 

Quick Canon IPF 790 Support at your Fingertips

After following all the solutions given above if you are still facing issues with the Canon IPF 790 printer, give us a call at our toll-free number [ ]. Our experts will reach you in no time and help to solve your printer issues. 

FAQ

How to Reset your Canon Ink Cartridges?

Ans: It is quite easier to reset ink cartridges in your Canon device. Just take a pen or straightened paper clip and press the reset button present on the ink cartridge. Then release it after a few seconds.